Success Stories

When you're as proud of what you do as we are, it's hard not to shout about it. We have some amazing stories to tell, from businesses to regular people that we have helped and worked with. These are our latest success stories...

Oakhouse Foods Ltd |

Dear Sir/Madam

I write in reference to Tracy W [at Phoenix Enterprises], and the outstanding service she provides.

We are a small and newly formed business, and fully appreciate her friendly helpful approach and guidance in the area of recruitment – an area which was very new to us. Since first meeting she has successfully helped us recruit the majority of our workforce.

Tracy has a professional manner and always takes time to listen and fully assess our requirements. She has gone on to consistently provide us with high quality candidates, who are appropriate to us and our needs.

Tracy has a very warm, supportive manner, which puts both us and the job applicants immediately at ease. The service that she has provided has been invaluable to us – she’s pretty much regarded as one of the team – and we hope to continue this relationship for many years to come.

Yours,

Tracy Williams
Director
Oakhouse Foods (Chesterfield) Ltd

B&Q |

Dear Sir/Madam

I would like to write in reference to Tracy W [at Phoenix Enterprises] on the dedication and commitment she has shown towards our store.

Tracy has supported the store by providing the ideal caliber of candidates we require for our business. We have several recruits now thanks to Tracy and the team who have displayed such hard work and professionalism.

Tracy in particular has been instrumental in ensuring that every process has been followed through correctly from the first meeting through to recruitment and nothing is ever too much trouble. Even as far as being contactable out of hours, which for me is dedication over and above.

We look forward to sustaining this relationship in the future, please pass on my gratitude.

Kind Regards,

Lisa Pemberton
Human Resources
B&Q Plc

Andy |

Andy had been unemployed for almost a year and was beginning to lose hope. He came along to Phoenix to ask about working in security he was informed by an Advisor he would need an SIA licence. This was arranged through Phoenix and Andy is now in full time employment.

Lisa |

Lisa is a lone parent who had been out of work for 3 years. She had previously worked in retail but wanted to train to be a hairdresser. She enrolled herself at college to work towards an NVQ Level 1 in Hairdressing and Beauty. This was Lisa’s first qualification. After completing this she came along to Phoenix and spoke to an Advisor who recommended that she continued in college to achieve NVQ Level 2. Lisa was happy with this but needed a uniform, which Phoenix arranged for her. Lisa is due to shortly complete her NVQ Level 2 and has a job to start upon completion.

Craig |

After being unemployed for almost 6 months Craig applied for our advertised vacancy for an industrial cleaner. The employer had asked for someone with an elevating platform certificate, CSCS card and Scaffolding certificate. These were all arranged through his advisor at Phoenix and she later arranged a 3 week work trial with the company for Craig through the job centre. Craig started full time permanent work with this company on 1st April 08. Craig was very happy with the service he received from Phoenix.

Sue |

After being made redundant Sue was feeling very despondent and came into Phoenix for jobsearch support. Her Advisor assisted Sue with her jobsearch and she was successful in gaining an interview. Sue started work as a full time Administrator at a local engineering company in March 2008.

Jenny |

Jenny is a single parent of a grown up daughter and had been unemployed for over 3 years and claiming incapacity benefits, her barriers being hyper-mobility, arthritis and bi polar disorder.She was eager to get back in to work and didn’t want her disability to be a barrier to employment.Jenny registered with Phoenix Enterprises on the Key Support programme and was attending on a regular basis to undertake some IT training with Communitas.

Whilst on the Key Support programme Jenny was made aware of the Trainee Key Worker vacancies available within Phoenix Enterprises and applied. She was successful at interview and started work on 10th February 2009, and started working towards NVQ 3 in Information, Advice & Guidance, which she has now completed, as well as successfully achieving the Pttls Training Certificate.

As well as achieving all of the above Jenny was nominated and successfully gained the Rotherham Ambassador Award. The criteria for nominations was for people from Rotherham who have overcome barriers to gain employment after a significant period of unemployment and for individuals who would appreciate being recognised for their achievement. Well done Jenny!

Stuart |

Dear all;

I am in my 30’s and I have been helped greatly by the staff of Phoenix Enterprises. In November 2006 I started to suffer from a distressing nerve disorder. And since then I have been suffering with tic/tourette symptoms.

Despite trying to continue to work, I could no longer resume my old job of a warehouse op and reach truck driver. Consequently my finances also suffered. Bills and excessive bank charges would show no sympathy for one in such a predicament.

The Job centre forwarded me to Phoenix Enterprises. The help I received was paramount.

The voluntary Financial Adviser, Darren Cox I believe, helped me manage my finances when I could not. He also managed to get the many bills to show a little support to one such as me. In addition, he helped me succeed in winning an insurance dispute with my bank.

David Mitchell, employment advice worker, was also a tremendous help. Despite my problems he found me job interviews and pathways to exploit my capabilities. He is a credit to the company. I now enjoy an animation fan base thanks to this man.
The other members of staff at Phoenix including Ken Agutter, all strike me as helpful, friendly and polite. Such help for those who struggle in life is vital in this day and age. Phoenix Enterprises must continue their great work to help those unfortunate.

Thanks, Stuart